Skip to main content
Logo
PricingBlog
LoginBook a demo
Child Safety

Basics To Writing Shift Notes.

July 8, 2022·1 min read
Diversity Sync'd Team

Diversity Sync'd Team

Content Team

Basics To Writing Shift Notes.

Disclaimer: The information in this article is for general informational purposes only and does not constitute legal or professional advice. Please seek independent legal counsel to understand your specific obligations. Learn more

Shift notes are a chronological record of interactions, observations and actions involving a specific person and must be completed before the end of your shift. All activities on shift should be geared towards the various domain goals within an individual's Care Plan. Therefore the shift note is a living document and is continually updated to capture achievements, progress and areas of concern. Why keep shift notes?

  • We keep shift notes for accountability
  • legal responsibilities
  • a history of the person's successes and areas they may need help.

What to include in your shift note? Shift notes should be impartial and accurate. They should not include derogatory or emotive language, and subjective opinions should qualify with relevant background information. Shift notes should be;

Shift notes with a care plan. Each person's goals are stated in their care plan and identify areas of need that we can support the person to achieve. Always remember

  • who
  • what
  • why
  • when
  • where
  • how

Please always refer to your companies policies when creating shift notes.

Child Safety

Share this article

Help others discover this content

Diversity Sync'd Team

Diversity Sync'd Team

Content Team

Passionate about improving care services through technology and best practices. Dedicated to helping providers deliver exceptional outcomes for participants.

Related

Related Articles

Queensland's New Child Safe Standards: A Guide for Your Organisation
Child Safety

Queensland's New Child Safe Standards: A Guide for Your Organisation

From 1 October 2025, the first phase of the Child Safe Organisations Act 2024 becomes mandatory, requiring many organisations to have implemented 10 new Child Safe Standards. Navigating these legal requirements can feel overwhelming, but preparation is key. This guide breaks down exactly what you need to know: what the standards are, when your organisation must comply, and the practical steps you can take today to get ready.

August 13, 2025·11 min read
Preparing for Queensland’s New Reportable Conduct Scheme
Child Safety

Preparing for Queensland’s New Reportable Conduct Scheme

August 5, 2025·6 min read
View All Articles

See it in action

See how it works for your team

Walk through the platform with our team. We'll show you how Diversity Sync'd fits your workflows — in 20 minutes or less.

Try It Free
See how it works
Diversity Sync'd Logo

Empowering care providers across Australia with intelligent workforce management solutions. Built for NDIS and Child Safety providers.

Product

  • Features
  • Pricing
  • Savings Calculator
  • Shift Scheduling
  • NDIS Plan Management
  • Custom Forms
  • Shift Notes
  • Leave Management
  • Payroll
  • Advanced Filters
  • Roles & Permissions
  • Cora Chat

Solutions

  • For Providers
  • For Teams

Resources

  • Blog
  • Resources
  • Savings Calculator
  • Tutorials
  • Help Center
  • Contact

Company

  • Manifesto
  • Privacy
  • Terms
  • Data Retention

© 2026 Diversity Sync'd. All rights reserved.

·
PrivacyTerms
Checking status…