For Providers
Everything you need to deliver exceptional care.
Diversity Sync'd brings together rostering, documentation, compliance, and communication in one intuitive platform. Spend less time on admin and more time supporting your participants.
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Rostering
Smart rostering that adapts to your needs
Match the right support workers to participants based on skills, certifications, availability, and preferences. Our smart scheduling system automatically accounts for SCHADS hours, shift bidding, and compliance rules, reducing admin burden and improving shift fill rates.
Explore rosteringAutomatic Award Calculation
Real-time calculation of SCHADS rates, allowances, and penalties
$31.50/hr
+$7.88/hr
+$9.45/hr
Base Rate
$31.50/hr
Evening Shift
+$7.88/hr
Weekend Loading
+$9.45/hr
Base Rate
$31.50/hr
45% of total
Evening Shift
+$7.88/hr
25% of total
Weekend Loading
+$9.45/hr
30% of total
Compliance
Stay compliant and audit-ready
Meet HSQF standards with confidence. Manage incident registers, track compliance through custom forms and registers, and maintain detailed system logs for auditing. Everything you need to stay organised and audit-ready.
Learn about custom formsDocumentation
Seamless documentation from anywhere
Support workers capture shift notes, incident reports, and progress updates from any device. Build custom forms for assessments, intake processes, and specialized care documentation. Photo attachments and collaborative editing included.
See shift notesReal-time collaboration
Multiple care workers can edit simultaneously
Active now:
Sarah Chen
Added observation
Sarah Chen
Added observation
Mike Roberts
Updated medication
Mikaila Smith
Attached photo
Finance
Complete financial visibility
Track participant plan budgets, manage billing and invoicing, and sync with Xero for streamlined payroll. Configure pay calendars, allowances, and timesheets to get complete visibility over your organisation's financial workflows.
View financial toolsXero Integration
Timesheets, leave, and pay rates sync automatically
2M+
Shifts published
99.9%
Uptime
1,000+
Staff supported
FAQ
Common questions from providers
Everything you need to know about using Diversity Sync'd for your NDIS provider organization.
Most providers are up and running within 1-2 weeks. Our onboarding team helps you import your data, configure settings, train your team, and ensure a smooth transition. We provide comprehensive support every step of the way.
Yes! Our onboarding team can help you migrate your existing data including participant records and staff information. Contact us during onboarding to discuss your specific data migration needs.
Absolutely. The platform is designed to work for organisations of all sizes. With a 14-day free trial and straightforward pricing, you can get started quickly and scale as your organisation grows.
Support workers can access their shifts, clock in/out with GPS tracking, complete shift notes, view participant information, and communicate with your team - all from their mobile device with a user-friendly interface.
We provide comprehensive onboarding assistance, video tutorials, documentation, and ongoing support via in-app chat, email, or our support portal (Monday to Friday). Free trials and live demos are also available to help you get started.
We use industry-leading encryption, host data in Australian data centres, and are fully compliant with HSQF standards and Australian privacy legislation. Our platform includes role-based access controls and detailed system logs for comprehensive audit trails.
Yes! Our custom forms builder lets you create intake forms, assessments, checklists, and any other documentation you need. You can configure role-based permissions to control who accesses specific data and features.
Yes! We have a full integration with Xero that syncs staff, timesheets, allowances, pay items, and leave requests. This streamlines your payroll and financial workflows directly from Diversity Sync'd.
Still have questions?
Contact our team →See it in action
See how it works for your team
Walk through the platform with our team. We'll show you how Diversity Sync'd fits your workflows — in 20 minutes or less.